Atlantis Resort
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Atlantis Resort Reviews 21 • Average
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www.atlantis.com Visit this website.
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sawsan 3 reviews
Jan 2, 2025 -
GB Country
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www.atlantis.com Visit this website.
Not worth the hype! I regret wasting money here
- I stayed at the Palm they charged me twice for my booking.Did not get a refund until a month later - staff did not care.This is not 5* service or 5* facilities. Pool is small.
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Rasmus Nielsen 1 reviews
Oct 26, 2021 -
DK Country
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www.atlantis.com Visit this website.
Very nice hotel
- Very nice hotel fantastic pools and restaurants and always good service. Our mate Tahir visited the room several time each day to make sure everything was ok. Will definitely recommend this hotel. The aqua park next to the hotel is a huge experience for the kids but will recommend visit the park as early as possibly (lot of people in the afternoon)
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Mary Brown 5 reviews
Oct 5, 2018 -
GB Country
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www.atlantis.com Visit this website.
Wonderful place but soooo costly
- Wonderful place but so expensive! Kids loved it but we were counting pennies and watching our spending so much it was stressful. Lovely food and facilities we had a great room the kids loved it and it was a memorable holiday. I would have given it 5 star but the cost factor really hampered the holiday we went home completely poor!
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Evelyn Rivera 2 reviews
Jul 13, 2023 -
US Country
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www.atlantis.com Visit this website.
Poor customer service- don’t bother…
- Poor customer service- don’t bother saying hello or good morning. 80% of staff just stares at you like you have two heads perhaps is the automatic 15% gratuity included in the receipt that makes them feel they don’t have to be courteous… however they have the audacity to tell not ask you if you wish to tip higher you can 😂 Management needs to be more present to make sure employees meet customers expectations for the price paid. Other than that the place is beautiful! Blue Eyes @ The Clam Shell Bar is the friendliest of them all and Curtis at the beach entrance by the Coral also a great person!
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Nick Parrish 2 reviews
Apr 10, 2023 -
BS Country
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Fantastic hotel
- Fantastic hotel. Really well designed great facilities and great service. Plenty to do and awesome beaches. Would highly recommend fun for all the family. Great for business conventions too.
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Usman Ali 4 reviews
Apr 2, 2023 -
PK Country
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www.atlantis.com Visit this website.
Atlantis The Royal is the worlds most…
- Atlantis The Royal is the worlds most opulent resort with experiential amenities This is it for real! Simply said it was the nicest hotel experience weve ever had. Life is for living and this resort is ultra-luxurious and visually stunning everywhere you look. You must do it if you can. Excellent cuisine and simply outstanding service. Great staff a fantastic experience and the best part of it all is the location itself the famous structure. Great launch weekend without a doubt! Very kind and supportive personnel! Excellent dinner was topped off by a stunning Beyoncé performance and a spectacular fireworks display that was unlike anything I had ever seen. Elegant hotel romantic ambiance huge suites excellent room service friendly concierge fantastic hotel bar thoughtful amenities
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Katrina Kahn 4 reviews
May 16, 2014 -
GB Country
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wonderful experienc
- the kids and i love this place. it keeps getting better and better...it s a one stop holiday destination......staff is great...worth paying extra for the premium club lounge access..
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James 2 reviews
May 2, 2020 -
US Country
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www.atlantis.com Visit this website.
Beware of Atlantis Bahamas business practices
- I scheduled a trip to the Reef at Atlantis from May 23rd 2020 to May 26th 2020. We saved up money we dont have for a family vacation and also thought it would be nice to help the Bahamas out after suffering thru a hurricane. Instead our flights were canceled due to COVID-19 and there is no way to get to the resort plus all Nassau airports are closed too. THEY WILL NOT REFUND OUR MONEY. PLEASE families do not make the mistake I did. If they will not stand by you and refund your money during a worldwide pandemic -- what else can you count on from them? We feel literally robbed by Atlantis Hotels.com and the Bahamas. They cant provide what we paid for but will not return our money. Trying to force us to take the vacation at another time does not work...this is a foreign country and we are working class. Vouchers/coupons do not help us. We planned a vacation at a time we were able to and if our paid for dates are not honored our money should be returned period.
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Emily Richer 10 reviews
Jan 3, 2020 -
US Country
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www.atlantis.com Visit this website.
Beautiful Resort
- I have stayed at Atlantis several times and it is a luxurious experience. The resort is beautiful and has gorgeous pools beaches grounds and water activities. Great for friends couples and families!
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Gary McDermott 5 reviews
Dec 18, 2019 -
GB Country
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Very nice place
- Very nice place. Visited a number of times as so impressed. Always something to do and the food is amazing. Welcoming polite staff also
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Todd Bailey 1 reviews
Jul 23, 2021 -
BS Country
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DONT WASTE YOUR MONEY!!
- Wish there were a lower rating than 1 star! This place is the worst!!! They even admit it but will do NOTHING to fix it. Smaller room than the $15000 we paid for! THEY DONT CARE!! All they say is oh sorry our reservation center does this all the time but yeah this is all we got. This place has NEVER been big on service but we thought post covid they would appreciate being back to work but uh NO not only TERRIBLE service 80% are BEYOND rude!!! From the front desk to every server at the buffet. In fairness there has been a couple employees that have been very nice. Lights didnt work in our room and we waited over 4 hours and went back down to the front desk since NO ONE will answer the phone!!!!! And still nothing!!! Their attitude is .. we already have your money now leave us alone!!! I may have expected such if they had medium to low pricing but Ive stayed at cheaper Ritz Carletons than this. The most FRUSTRATING part is their arrogance when they basically tell you with their actions is they DONT CARE!!!!! Which is crazy since for the first time ever they have competition on this island with a new resort ... again they DONT CARE. SAVE YOUR MONEY!! stay at a motel 6 and get what you pay for! This place is the worst!!!
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Tamara 7 reviews
Jul 13, 2022 -
NL Country
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My first time in a all-inclusive resort.. was good!
- First time experience in a all-inclusive hotel. Not my cup of tea but I really enjoyed myself. The room was fine food(At the Taverna the restaurant next to the pool be sure to go for the pita gyros!) was fine and its very very clean. Theres two nice swimmingpools and from there you can walk right on to the beach where you can rent sunbeds for €350 a piece for the whole day.The staff is friendly smiled and made our stay pleasent. Just as the entertainment! Lots of laughs joining and watching the aqua zumba lol. Also the live music and dancing at night was nice to go to.The spa was a little expensive for me (€75 for 40 minutes+15 minutes for free) but Olga did an amazing job so it was worth it. The massage was amazing neck felt so much better! Her boss made sure everybody was wearing sunscreen(haha) on the beach and made everybody smile including me! :)You can rent a bike around the corner for just €5- a day (offcourse with a discount if youre willing to rent for more days). From the hotel its less than 10 minutes by bike (no hills!) to Kos-Town. Nearby the resort theres a few nice shops and restaurants as well. Its also worth taking a transfer to Zia to have dinner while watching sunset (bus leaves at 17:30 and leaves Zia at 21:30). You can get your tickets at the travelagancy next to the hotel for only €12- a person.Id recommend this resort if youre looking for a nice not too loud/crazy big all-inclusive experience. Thanks for everyting!
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A Q 3 reviews
Jun 3, 2024 -
GB Country
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Stayed for 1 night
- Stayed for 1 night. Service was slow. But the room rates this time of year are very reasonable if you can bear the heat.
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Charles Herisson 7 reviews
Mar 7, 2024 -
IT Country
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Having recently had the privilege of…Gratitude Unbound: A Tribute to Atlantis Dubais Unparalleled Service
- Having recently had the privilege of experiencing the Atlantis Dubai Hotels hospitality I am compelled to update my review reflecting the profound impact of their dedicated teams efforts on my stay.Under the skill of Ms AnastMsa Shelkoplias the hotel has once again proven why its not just the physical structures that make a place remarkable but also the people within it. Her exceptional guidance and the genuine care exhibited by her team have transformed my perspective turning what was once critique into heartfelt commendation.Its rare to encounter someone who can turn moments of unease into memories of comfort and joy with such grace and professionalism.I must extend my deepest gratitude to the entire Imperial Club staff for their unwavering dedication to guest satisfaction. Each Imperial Club Breakfast team member has showcased professionalism and warmth beyond conventional hospitality creating an environment where guests feel profoundly valued and welcomed.Mr. Ragunath in particular deserves special mention. His expertise and attentive nature have addressed my concerns and elevated my experience to heights I had yet to anticipate. Reflecting on my journey from my initial impressions to this moment of gratitude I am reminded that true luxury lies in the quality of our interactions and the bonds we forge. The Atlantis Dubai Hotel through its architectural splendour and more importantly the soulful excellence of its staff has offered me an experience unparalleled in customer care.Thus I revise my rating to the highest accolade with a renewed spirit and immense appreciation. Atlantis Dubai is not merely a hotel; it is a testament to the beauty of human connection and the extraordinary lengths a team will go to ensure their guests happiness. To Ms. Shelkoplias and all the staff at the Imperial Club my deepest thanks.Your efforts have not gone unnoticed; they have captured the essence of what it means to be exceptional in hospitality.
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cogitto137 1 reviews
Jan 9, 2016 -
TN Country
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Average service quality
- Nice place our group enjoyed our time.
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DANA BROWN 6 reviews
Mar 30, 2017 -
US Country
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www.atlantis.com Visit this website.
I LOVE ATLANTIS
Tropical resort and hotel featuring a large marine habitat, marina, some water attractions, a spa, a casino, and a large conference center.
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