I have withdrawn twice in the past

• I have withdrawn twice in the past once in jan and then again in February. Both times my withdrawals were paid out the next day. However this time they just never paid out and kept making excuses up saying there is delays. Avoid!!!!! They wont pay out !!!

Very dissatisfying …

• I am absolutely disgusted on how these guys get away with doing what they are doing. The money I have won and they will not release my withdrawals.

Avoid at all costs. Never deposit money in Casinolab or Wildrobin

• I would suggest people to check trust pilot before depositing money into this casino because these guys are scammers. Everything said in their website is false information. You can deposit as much as you want and when it comes to withdrawal they never process it. I have been waiting for a withdrawal for 3 weeks and if anyone reading this let me know how I can make an official complaint.Another thing to add is there is another website called Wildrobin which looks eerily similar to Casino lab and support says the same thing. So beware of Casinolab and Wildrobin

These cowboys are a disgrace- avoid at…

• These cowboys are a disgrace- avoid at all costs. They have no regard for problem gamblers and don’t close your account when you’ve asked them. They don’t honour any promotions whatsoever so there’s no way withdrawal will be easy. You’d have to be mad to deposit with these charlatans in my opinion.

Awful games

• Awful games. The bonuses you have to beg for. Avoid

4 days now they still didint send money

• 4 days now they still didint send my money 800 euro howmany times I spoke with costumer service from chat but notting notting..when you r put in deposit defenetly straight away okey.you can play but when they are paying money notting...%100 scam dont get any deposit I spend almost 1000£ from this casino and I won but they are not paying.costumer services is shit asweel you have to wait 20 sometimes 30 minutes for chat..pls dont get any deposit

Wonders never cease..

• Well well well wonders never cease 2.15am March 29th I made my first ever withdrawal request for £400... the days passed.. 2.15am April 3rd I contacted customer services I stated that they claim to complete withdrawals within 3 days Id now been waiting 5days but my withdrawal request status was still saying requested they did reply really quite promptly to be fair saying there was a delay with my request but they were working on it. Obviously Alarm bells start ringing at that point i assumed it to be one of those usual ambiguous rip-off replies so i checked them out on here(TrustPilot) n all I found were more things to worry me.. however to my complete suprise at 7.20am April 3rd my £400 withdrawal was in my bank account At this point in time i wouldnt give Casinolab 🌟 🌟 🌟.. Id actually like to give Casinolab 🌟🌟🌟.5.. in my opinion they are a bit slow but I did get paid so fair play Casinolab. However Ive noticed other reviews saying theyve had restrictions put in place regarding withdrawals of anything over £400 so we shall see if they give me problems in the future but at the moment Im relieved to have been paid my £400..

So l joined a few days ago..it says l…

• So l joined a few days ago..it says l dont need to verify my account.. interesting??..l made a withdrawal of 500 pounds last night.. lets see if l get it ..l will repost a five star if l receive it.

They were great for me until now!

• Ive played with these guys for months and their sister site Cazeus. Honestly my experience has been incredible up until now. When I first joined I was dubious because I read everyones reviews on here but Ive had hundreds paid out to me successfully and customer service has always responded etc. yes sometimes deposits take a little longer but until now Id never had an issue. Id go as far as to say I loved this casino.Except now Ive won a bigger amount which is substantial for me and would completely change/make my year. And now Im on day 5 and no payout got a feeling Im not going to get them. Ive got three withdrawals lined up and I keep being told that its in final stages but nothing. Starting to feel down and really doubtful as Ive always disagreed with the negative reviews until now. Really disappointed and its caused so much anxiety.

Worse company ever avoid!!!!!!!

• Worse company ever avoid!!!!!!!I have spent £100000s and have asked for a closure due to a gambling problemAnd have sent over 10 emails and spoke to people on the chat and it still remains open.If this account is not closed I will take this further!

i am trying to make a winthrawall since…

• i am trying to make a winthrawall since last week they cancel it for no reason keep lying to me they will send the money to my accont i will wait till tommorow this is my family money i deposited via same card over 270 pounds i just want my winthrawall i am a single mum they have all my details if they dont send me my withrawall till tommorow i will report this website to uk gambling law and i will do everything i can if i dont see my 500 pounds in my accont i was trying to conact them numerous times via email that i need my winthrawall

I am waiting for more than a week for…

• I am waiting for more than a week for my withdrawal! This is a shame

Illegal Casino

• Scam Casino!They dont follow UK gambling laws. They dont allow you to instantly exclude close account or do time outs. They allow you to spend processing withdrawals which was banned a while ago and take days to process withdrawals in this hope that you lose it all.They have refused withdrawals for no reason.Illegal site. Will be shut down soon.

dont use this website i got messages…

• dont use this website i got messages on my phone of free spins so i loaded up the website deposited 20 but when i saw the games i thought oh no i dont wanna play on them so i try to withdrawal i get hit wit ha you must wager to withdraw ur deposit but Im for the uk so its illegal i speak to support and they say i must wager so i check my gambling commission and it says its illegal to wager my deposit if

Gambled over £3000 in around a month…

• Gambled over £3000 in around a month and a half when I made a withdraw for the first time it was over the weekend so it wasn’t processed as you all know the addiction of gambling got the better of me and I spent all my winnings back in which was around £800 a small fraction of what I deposited. After I lost this I requested my account be closed 12/3/25 and to this date my account still hasn’t been closed. I am self excluded from gambling due to have a gambling addiction which I told casino lab about and told them this is why I want to close my account with immediate effect. To which the sent me offers every day dragging my back in and allowing me to spend another £750. Zero duty of care to the customer. I emailed over 15 times to close my account with no reply. I also spoke to live chat 5 different agents who said to email which I said another 5 times but my account is still active.If this isn’t resolved in the next week I will be taking it to gambling commission because this is against everything they stand for. Zero protection for the customer.AVOID AVOID AVOID

Not able to withdraw £500 have tried…

• Not able to withdraw £500 have tried now since 17.3.2025. Ive done all they ask contacted support ect no luck at this timeIm not sure what to do next as this is a lot of money .Ann Stark

Had to rate 1 star as i can not rate a…

• Had to rate 1 star as i can not rate a zero DO NOT USE THIS CASINO they have scammed me out of alot of money they wont let you withdraw instantly and limit you to the amount that you can they also make you wait for over 48hours to ( assess your withdrawl) which it only the start of the process the games give you the odd good pay out then completely drain the money that it lets you win i feel this site is a scam they are rude and dont help when contacted and 99 percent of the time the live chat does not work STAY CLEAR OF THIS SITE

Wow .....just wow

• Thankfully only lost £20. Not a single winning spin. Have no words. Just wow.

Have been playing on this site a while…

• Have been playing on this site a while now made a withdrawal 3 days ago and went into my account this morning with no problems just wish the withdrawals were quicker waiting on 1 more withdrawal will update in a couple of days so far a good very good experienceUpdate today my 2nd withdrawal came through this morning after 2 days I have encountered no problems with casino lab hope it continues

Didnt even want to rate it 1 star

• Didnt even want to rate it 1 star this website is a absolute joke stay well away every deposit made resulted in a loss bonuses are a joke the slots are clearly rigged to return as little as possible supposed to be controlled by random number generators and operated fairly but clearly this is not the case. If you do win and choose to withdraw they long it out and constantly remind you of cancelling the withdrawal what kind of website gives you free spins then requires you to wager it 40x. Given the amount I deposited the free spin wins should just been added to your balance there not free spins at all if you have to wager them a ridiculous amount of times minimum withdrawal is 100 I got my balance to 97.50 then conveniently all the slots went dead took every penny back no wins no bonus just take take take. Just save your money and buy yourself something nice because you wont win anything here.