Crooks

• This company are absolute crooks. Like every other review on here when you win they want identification off you. You can upload it as many times as you like youre not getting your winnings. Avoid them like the plague.

Same as all below comments!!

• Same as all below comments!!! What do we do to stop these people???? Where is the help? Clear scammers life wreckers vile scumbags!!

Jumpman games block withdrawals as soon…

• Jumpman gaming sites block withdrawals as soon as you want to withdraw more than your deposit losses. I’m fully verified and all was ok until I withdrew 2 lots of winnings. The third was blocked saying they needed to check things and to contact help to get it sorted. Contacted support via email as they don’t do live support at any time regardless what they say. The block was lifted within 24 hrs and I had an email to say they check things if a customer makes multiple withdrawals in a short space of time as the gambling commission requires it. Ok I wasn’t happy as I gambled the money I wanted withdraw while waiting but left it at that. It seemed weird that if I won and withdrew on one of their sites a couple of times and then moved to another that I was blocked from withdrawing obviously they can see that you’ve withdrawn from one and gone to another with fresh odds and a higher chance of winning so when you do they block it. They know by blocking a withdrawal the customer is more likely to continue gambling and lose the money they’ve won instead of jumpman paying out and ending up with less profit. This then happened multiple times across 2 of their sites. Each time the blocks were removed within 24hrs. Then the blocks started getting longer support had started to not reply except the auto response emails. Finally 24hrs ago on the 10th January 2025 I won some money and withdrew it from clover casino this was for £441 and about 15mins later withdrew £30 both were authorised. I then tried to withdraw £80 45mins or so after that and it was blocked I reported it instantly and asked them to unblock it as my account was varified and the money deposited was from my wages. I waited 12hrs and because they still hadn’t sorted it I gambled the £80 away just like every time they block me withdrawing 24hrs later still no response or help. Funny how they say the blocks are mandatory for the gambling commission but while the blocks are in they still accept deposits. Surely if they had concerns of fraud they shouldn’t take anything as they’re accepting possible criminal money. It’s clear they do all this simply because they know they could end up out of pocket if someone keeps withdrawing when ahead. Anyway after spending the £80 this time and waiting another 12hrs I decided because I couldn’t withdraw from clover casino I thought I’d play on another jumpman site slot games. I deposited £20 and at £80 winnings tried to withdraw only for that to be blocked. The message as with every time they block my withdrawals it says contact help for the block to be lifted straight away. Again I emailed and no response. Over the last 3 months the blocks have stopped me withdrawing well over £1000 and it’s put me off withdrawing until I’ve won’t a lot of money. It’s stopped me withdrawing amounts up to £900 because I know if I withdrew that and then won a lot of money they’d block it so I wait but end up with nothing. They know that’s what will happen and is why they do it. It shouldn’t be that way and it’s done on purpose. I’ve asked multiple times for an email address to make a formal complaint and no response they won’t give me the regulator email address either. Overall avoid any site owned by jumpman as they’re using the gamstop system as an excuse to rip people off. They even send pop ups claiming to check everything is ok gambling addiction wise and when the game reloads it takes another spins money even when your in the middle of a bonus with free spins. I’ve got screen recordings and screenshots of all of this and it’s quite clear what they’re doing. It’s illegal and they’re twisting the rules as an excuse and reason to with hold customers money. Just because you win good amounts meaning you want to withdraw a couple/few times in a short space of time is no reason to block withdrawals. What so you deposit 10 times in an hour and it’s fine but win and withdraw twice and your dodgy and need to be blocked from your winnings. Only Fraudulent scam companies would think that those are good reasons to do what they are. Please leave a review if this has happened to you like it has me and also look up their regulator and email the regulator with your experiences and issues of jumpman stopping you accessing your funds. Hopefully they will either shut this company down or make it sort things out. I’ve since found jumpman gaming have been found guilty multiple times of breaking/breaching regulations and rules for their financial and unfair gain. This includes using the regulations to their advantage. They don’t close your account when asked either instead use unethical ways to keep it open read the email they send and you’ll see why. As of 12th January still no email address to make a complaint too yet they responded to the email

I accidentally pressed 50 to deposit…

• I accidentally pressed 50 to deposit instead of 10 been asking for the deposit back finally accepted my ID but cannot go further with withdrawal Absolute shambles not responding via email I wish I had read the reviews before opening site. They took my money in seconds why is it so difficult to get back will take this further if they don’t allow me to transfer my money

I deposited £100 and wom £2500 I…

• I deposited £100 and wom £2500 I provided all my ID wouldnt except it. Emailed them for thr last 5 days and now they have closed my account. Keeping my winnings

I signed up to express wins about 3-4…

• I signed up to express wins about 3-4 weeks ago to begin with never had a problem my withdrawals went in fine (24hours). All verification was accepted then when I tried to withdraw it kept saying to contact customer service for over 2 weeks now I have been emailing and not got any response as to what is happening with my withdrawal. Absolute joke.

Avoid

• If you’re reading this it’s already probably too late. I deposit £50 using Apple Pay. Didn’t like the look of the site so thought I’d withdraw my money. It won’t let me. How this company hasn’t been closed down I have no idea. Just avoid at all costs

Verifications and withdraws are very…

• Verifications and withdraws are very long so that you will continue to play and end up losing it all also on fluffywins my game crashed on a bonus on first spin and 2 years later still not resolved not even one response. Very bad company

Ive have tried to get hold of nation…

• Ive have tried to get hold of nation bingo about 50 times to verify they dont answer no way of contacting them and just ignore you on here ...Are the gaming board actually going to do something your all criminals and as corrupted as each other including the gaming board. You slots spin dead same sequence constantly nothing but a scam . We should boycott nation radio because its there site there promoting to there listeners and people are getting scammed you cant promote a casino then scam everyone shame on you .

DANGER: SCAM SITE!!!

• This is the second time that this company has STOLEN cash from my account. They change the names of their theving casinos this time it is MIRROR casino. I was duped because this unethical company had copied the name MIRROR from a popular newspaper in fact the wording and colour was identical to the newspaper. This is copyright infringement! Greedy & DISHONEST.

Would of gave no stars the…

• Would of gave no stars the communication between customers and these is non existing what a joke of a site Amazon slotsMirror bingoBoth sites run by these guys one sites pays out fine no issues the other wants the same ID every week impossible to get through to anyone and this is a tiny win Im in major loss with these sites but the fact I cant withdraw after 2 years nearly is disgust whats worse is that amazon slots literally gave me a win after 3 grand spent and it was 51 quid I cant even withdraw it

Look up who owns these now...

• These people are owned by the same people that run betway ffs I recommend everyone attacking the betway site until they resolve this bs as they are supposed to be a decent company. Same issues as everyone else on kyc. Also report the gambling commission for allowing these scammers to continue to operate for years even thou non stop complaints last resort hunt these people down and give them what they deserve..they think theyre powerful and out of reach but you can hire a Somalian pirate for a few hundred quid these days who will be happy to help.

RATS

• Again I reiterate what others say. You will find it impossible to withdraw any winnings you make. Every excuse under the KYC reason. You will provide every identification you have but still its not enough.They will take your cash no problem but DO NOT expect any withdrawal.

Would give zero stars if I could

• Would give zero stars if I could. Avoid avoid avoid at all cost all their site I played on club 300 online was all fine while I was depositing my card checks fine went to withdraw all of a sudden I need id checks was okay this was last Thursday the locked out of my account Friday sat and Sunday then Monday I could get on then suddenly my card up load didn’t meet requirements even though I used same photo as before as same card. You send pics one day next day get refused week later still not approved so used my winning and closed account the relief I feel not having to deal with these people was worth spending every penny.

I dont even know who this company is

• I dont even know who this company is have never made an account dont gamble. Yet I woke to £87.50 added onto my phonebill to this company: all done between 2-4am all roughly 8 minutes apart. My phone bill provider refused to wipe the charges and contacting this company is literally impossible unless I wanna stay on hold to an international number and be charged what they owe me anyway!!! Absolutely fuming they are scamming peoples phone numbers and getting away with it because the phone providers class it as a valid charge even though it obviously is fraud on my account.

AVOID AVOID

• AVOID AVOID. Ive been thru the whole process still after 6 weeks they will not allow me to withdraw £1000 winnings Im that close to contacting resolver for help. Im wondering aswell how jumpman gaming would like some free nationwide advertising? Maybe a popular daily tabloid would be happy to publish the many unhappy tales of woe from customers of jumpman gaming?Just a thought.....🤔

Would give zero stares if possible

• Would give zero stares if possible avoid at all costs. Customer service is awful take days to respond and often send copy and paste responses that make no sense no live chat. Often don’t let you to withdraw claiming they need to run ‘more checks’. When I complained they closed my account and refused to answer my questions about their processes

I opened the account 2 years ago…

• I opened the account 2 years ago provided all I.d have had money out if there but now they are asking for my I.d all over again I have won £201 and they are not getting back to me been a full 7 days since 1st message to them and still not heard anything back there is no phone number no ability to live chat nothing the gambling commission will be hearing about this as this is blatant theft

Absolute joke

• Absolute joke! I deposited over £200 on Rainbow Spins website and got lucky and won £1800. Now I have been in an email battle due to them rejecting my verification documents for me to withdraw my winnings. No more email responses now apart from an automated Proof of Card Payment Rejected even their Complaints department dont respond.Im not going to let this go and will be escalating it to the CMA and Gaming Commission to get them shut down.

Never reply to your messages.

• Never reply to your messages.Tried to contact them same scripted response that doesn’t answer your question.Trying to withdraw my balance but it won’t allow me to it says checks are being run on my account. I just want to withdraw my balance and get a proper response!Don’t use this company complete scammers