Pelaa
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Pelaa Reviews 101 • Poor
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Watar Street, XBX 1301, Ta Xbiex, Malta MT
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pelaa.com Visit this website.
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Willie Pieterse 2 reviews
Feb 23, 2023 -
ZA Country
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pelaa.com Visit this website.
Withdrawal not received
- Good dayPelaa CasinoI withdrew money on the 16/12/2022. I have not received my money yet. I have send numerous emails and had not reply. I withdrew money before and had no problems. The casino asked me to withdrew my money as the will no longer be available in my country. No the email address is also not working.This is the worst service i have ever had.
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Rebecca 1 reviews
Feb 6, 2023 -
GB Country
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pelaa.com Visit this website.
I deposited money a few months ago…
- I deposited money a few months ago don’t know their email so can’t even ask for a refund not happy
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Lucky me 13 reviews
Feb 16, 2022 -
NZ Country
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pelaa.com Visit this website.
Was referred here by the sister casino…
- Was referred here by the sister casino kassu where I had a good withdrawal processed so thought why not.. And on my first deposit I won a nice payout. They verified and processed my win within the 48hrs allocated and the support team was helpful. Unlike ocean breeze casino where Ive now been waiting for 30days for a withdrawal. Pelaa casino = 48hrs max Oceanbreeze casino = 30+ days! I know where Im playing
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James 1 reviews
Jan 5, 2023 -
GB Country
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pelaa.com Visit this website.
Pending withdrawal since October 2022…
- Pending withdrawal since October 2022 and have verified everything they asked I’ve emailed so many times and they still have not paid me my money £1000 it’s ridiculous
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Andrew Cullum 2 reviews
Nov 8, 2022 -
GB Country
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pelaa.com Visit this website.
What a shame really enjoy this website…
- What a shame really enjoy this website let down by poor withdrawal process. Had no issues and then suddenly nothing for 4 weeks but they still will take my money on deposits.Update this has now been paid out today 08/11/22 so maybe my faith is restored I have another withdrawal outstanding now awaiting an update!
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Adrian Smith 110 reviews
Mar 25, 2021 -
GB Country
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pelaa.com Visit this website.
Pelaa could do.much better
- Joined about 3 or so days ago. Multiple depost methods but I question the fairness of the games particularly on the blackjack games. Multipke deposits list lost and lost then 1 winning visit.Bit of fuss getting the winnings withdrawn but got there in the end.Closed the account due to concerns around fairness.
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Katarzyna 2 reviews
Oct 13, 2022 -
GB Country
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pelaa.com Visit this website.
Another casino that doing everything to…
- Another casino that doing everything to delay withdrawal.My account was verified few days ago after sending all documents requested.Withdrawals still pending where it should be instant for skrill.UPDATE:Now they ignoring my emails!£2000 still pending.Chat is a bot.UPDATE:Still nothing. Not even one email.UPDATE:Still nothing. Not even one word from them! Shocking manners!Will wait till tomorrow and then will report fraud.
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James 23 reviews
Nov 29, 2019 -
GB Country
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pelaa.com Visit this website.
Great casino
- Another fantastic casino by Genesis global. What I like about this casino is that they send regular promotions for free spins as well as match bonuses which sometimes can be 100% for existing customers not just new customers! They have a great variety of games and theres only a few of them that are restricted with bonus fundsStill awaiting on a withdrawal from them but hasnt been long since I requested it. I look forward to playing on your site in the future
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Guy Ward 4 reviews
Jun 8, 2022 -
GB Country
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pelaa.com Visit this website.
One of the better ones.
- I’m happy with this casino (and all the others in the same group). They don’t make things needlessly difficult great selection of games brilliant welcome bonus (with a bearable wagering requirement) and customer support is helpful and efficient. Withdrawals have been simple and within a reasonable timeframe. There are some really difficult casinos out there but my experience of this one has been very positive.
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Ant 9 reviews
Oct 20, 2022 -
GB Country
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pelaa.com Visit this website.
I had no other option but to withdraw…
- I had no other option but to withdraw my winnings via Mifinity which Pelaa.com is associated with.My winnings are stuck with Mifinity whos customer service team is NOT responding. Verification of my account is constantly just pendingI thought Pelaa would be a trust worthy site but to not give the option to withdraw via debit card is disgusting.Im going on holiday soon and im desperate to withdraw my winnings.Im disgusted.
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Edwin 7 reviews
Oct 16, 2022 -
GB Country
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pelaa.com Visit this website.
For the second time I have tried to do…
- For the second time I have tried to do a new withdrawal and they now state my account need verified again & that master card did not except it. However the previous withdrawal went through??? Other then this issue the site is actually good just need to sort out their withdrawal issues
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John Yates 45 reviews
Feb 20, 2022 -
GB Country
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pelaa.com Visit this website.
I read all the reviews after I joined I…
- I read all the reviews after I joined I made a withdrawel of £300 on the Thursday i got it Sunday. Its not a bad casino they seem friendly on chat and they didnt have me sending loads of document in back and forward for £300.. I suspect if you make a bigger withdrawel they will demand this but all casinos should ask this before you deposit because you can deposit thousands no questions asked then when win a decent amount you have to go through hoops to get winnings.. Also you can not reverse a withdrawel now its the law in the UK so dont get why they make you wait 2 or 3 days to get your winnings they can do it instant these days. The casino sent me a email with a deposit limit which is good and happy with so they do take care of there players.. over all if the casino did withdrawels quicker it would be a good casino.
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John Manuh 8 reviews
Feb 16, 2022 -
GB Country
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pelaa.com Visit this website.
I have been a member for a while but…
- I have been a member for a while but not played so much recently. I had a small issue with a deposit bonus but just decided to play without no big concern. I havent won until now made my withdrawal request will update as to how my experience went.Update.. I really want to advise people when withdrawing please ensure you send in the correct documents they ask but it took me a few goes to provide the documents in the format they request. This slowed things down but was entirety my own fault. I read some reviews about deliberately delaying payouts this is not the case. Once I eventually sent correct documentation payout was the same day. I would recommend playing here. I would urge you to simply see for yourself as opposed to negative reviews I found the site to have great selection of games no snagging ratio of games seem fair and once verified payout was fast. I even received an email apologising about the hold up when in truth the hold up was down to me not supply the correct documents they asked for. Try for yourself..
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Andy 2 reviews
Jan 4, 2023 -
GB Country
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pelaa.com Visit this website.
Pelaa company is a scam bn waiting for…
- Pelaa company is a scam bn waiting for my money since June and I kept trying to resolve the issue but nothing I’m due 217 and even emailing them are dreadful don’t reckonmend
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gary v 32 reviews
Sep 26, 2022 -
GB Country
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pelaa.com Visit this website.
joke of a site...had trouble before…
- joke of a site...had trouble before herebut decided to give them another go...big mistake made a deposit using same bank account but used new card as other one had expired went to withdraw my money only to be told they need a screenshot of at least 2 deposits made to pelaa with my new card ...how the hell can i do that when its a new card and have only made one deposit....enough they can keep my money will never use any of their sites again!!! please steer well clear!!!
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Rawiri Gray 1 reviews
Nov 9, 2022 -
NZ Country
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pelaa.com Visit this website.
it happens too me alot!!
- it happens too me alot i get a email from 5 hours ago saying i have 30 free spins on a certain game i go and have a look only to find dissapointment .
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Chad leyte 1 reviews
Jan 1, 2022 -
CA Country
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pelaa.com Visit this website.
Renato went above and beyond to help me…
- Renato went above and beyond to help me with my questions and concerns and helped me more then needed I was amazed with the top notch service keep up the good work
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Mel 8 reviews
Jan 23, 2022 -
GB Country
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pelaa.com Visit this website.
Love this casino you can play all the…
- Love this casino you can play all the games free to try them.My favourite is big bass.There was a mix up with my first deposit bonus my fault I never ticked the box but I received first class treatment when I emailed.
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Nik Smith 13 reviews
Sep 27, 2022 -
GB Country
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pelaa.com Visit this website.
Holding withdrawl for 4 weeks.
- Was using Genesis sites just fine until recently. Now Pelaa have been holding a £10 withdrawal for 2 weeks. I keep getting the same rubbish from support under review blah blah. Its total rubbish. I have another £40 withdrawal being held for 1 week on another of their sites CasinoJoy. I used to enjoy this site now they are just theives. Ill stick with the more reputable sites I guess.Update still nothing. They arent even responding to emails any more. These guys are theives. Ive reported to Resolver and IBAS.Update 1 month has passed. 4 weeks later Pelaa are still not responding to my emails and still have my money in Casinojoy and Pelaa. They are theives. DO NOT TRUST! your complaint is currently being investigated no its not otherwise you would reply to my emails. You have been ignoring me for the past 3 weeks while keeping MY money!
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Alistair Pascoe 3 reviews
Oct 21, 2021 -
GB Country
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pelaa.com Visit this website.
I’ve had pelaa account for awhile and…
- I’ve had pelaa account for awhile and when I first played I won £2000 I was shocked and withdrawal was next day! Customer service is always friendly there is only one thing unfortunately I haven’t been able to deposit as I’ve been waiting 4 months for my income to be verified but other than that customer service always updated me and I’m not worried about waiting. :)
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