Would give zero stars if possible

• Would give zero stars if possible. Well over 3 months since I initiated a payout. Now I’m told it was sent December 4th. S just have to be patient. Payouts do not take this long so only reasonable answer is this is a scam. Do not play this site and give these folks any more money they clearly arent earning legitimately. Snip it from last conversation with them. Just a joke. assistYour withdrawal approved on the 11/19/2024 for $462 was sent on the 12/4/2024 for $449.5. Unfortunately it was already sent all we can do is wait since the money is already on its way.How can a company take that long to process? Don’t you find that an extremely long time?I apologize for this long delay as you can see the dates for our side are accurate and 10 business days went from 11/19/2024 to 12/04/2024.

Impossible to withdraw

• Impossible to withdraw. I won over 11k back in October and am down to 6k because I can’t withdraw so I just keep losing which is what they want. I figure I’m not going to get paid out anyway. They always deny my withdraw. I had to open a different bank account because they said they didn’t deal with my bank then it kept getting denied because according to them I never submitted the banking documents. I had to start including myself on the emails. Then it was a bonus chip issue and so on. I wish I read the reviews before I started playing this scam site. Other sites I have been verified within hours and on some instant withdraws hits my bank account the same day. I would stay away from Ruby Slots at all cost there are so many other legitimate sites that do pay when you win. I have pics of all my screenshots with customer service with their bogus reasons why I can’t withdraw. They ask what is your birth city how would they even know to verify?? I guess next I will be asked for my birth certificate. Whoever works for this scam site is one peg lower then a debt collector. I’m sure next my account will be banned.

Scammed me out of $10 made me deposit…

• Scammed me out of $10 made me deposit $10 in litecoin to withdraw $440 in winnings then told me I redeemed two bonuses in a day why would they even let me do it if I’m not aloud to ? Defiantly don’t give money to them letting my bank Navy Federal Credit union know about these people and Mr Trump

Avoid Ruby Slots Casino at All Costs

• Avoid Ruby Slots Casino at All CostsMy experience with Ruby Slots Casino has been deeply unsettling and I feel compelled to share it to warn others. Like many I’ve watched movies about shady casino dealings and assumed they were exaggerated. Unfortunately my experience has made me question my safety and their intentions.Ruby Slots Casino has no real requirements when you deposit money on their site. However when you attempt to withdraw your winnings they create endless obstacles designed to frustrate and discourage you. They never respond to emails and when you chat they impose ever-changing requirements. For example they might claim they didn’t receive documents you submitted through their platform then ask you to resend them via email. Next they might reject your submission by saying your ID isn’t clear enough or demand excessive details about the card you used to deposit funds—details they didn’t seem to need when taking your money.This cycle of delays and silence is infuriating and seems deliberate. Their customer service is unhelpful often putting you on hold or deflecting your concerns. Despite having my email phone number and home address they never proactively communicate. Instead they rely on creating barriers to avoid paying out what they owe.I can confidently say this platform operates like a scam. I’m sharing this to hold them accountable for their unethical practices and to warn others not to fall victim.I also want to make it clear that if any harm comes to me for speaking out Ruby Slots Casino will be held responsible. This review is not just about exposing their fraudulent activities but also about ensuring my safety and the safety of others who may choose to come forward.Please think twice before engaging with Ruby Slots Casino. Their practices are dishonest exploitative and potentially dangerous..

Banned my account for trying to withdraw

• Used the deposit bonus and I won 450. Go to cashout they make me jump through all these Hoops to get my withdrawal. After over 24 hrs they finally approve my withdrawal only to tell me its gonna take 10 days and then when I try to log back in they banned my account with over 50 bucks still in it. Complete bullshit

SCAM!!!

• SCAM!!!! Stay away! These people need to get shut down. Will not payout. Tried redeeming my winnings of $345 and they use every excuse in the book to not pay. Now its just gone from my account. Scums!

If I could give zero stars I would I…

• If I could give zero stars I would I was up in my winnings and all of a sudden they disappeared on me causing me to have no winnings and nothing hitting in my game after two mega wins in a row. I DO NOT recommend playing with them and there games they like to play with you. Highly unsatisfied and think they should be taken down for robbing people.

This is the worst casino platform

• This is the worst casino platform. It is true the scam and find every excuse why they cant not pay. They suck!!!!! Fuxken scum bags pos. We should get together and have class action lawsuit against these scammers

I wish there was a way I could give…

• I wish there was a way I could give this company zero stars actually negative stars. They have stolen my money on several occasions then they try to blame it on me or my lousy connection so to speak then the real kicker is they leaked my information and now I have a woman who sends me an email and the email states I have all of your information. I tried to log onto my Ruby account and there were you were all of your information your coins and your credit card information right there for me to spend now I did not realize this and she spent my money Not much because she felt bad and then sent me a letter saying that she didn’t realize it was my account and I believe her so then I’m sure other people were also spending my coins because I’m missing thousands of dollars now fast-forward a couple more months I am in a bonus round and the bonus had a glitch or something and I when I come back all my bonus money was gone I had won $200 and it was just not on the record. It was not credited to me so it did not give me my bonus coins Then I try to contact them and I wait for them to come and chat for over an hour then they come in to chat and I’m one minute late and then they hang up and I have to start the whole process all over again. This is what they do repeatedly to me every time I try to put a complaint then they told me that they will not deal with me because I’m going to corporate and they were just really rude and didn’t even offer me a free spin or not even a penny this place should be charged criminally as far as I’m concerned they are thieves and they need to be shut down. I wish I had a lawyer cause I would certainly start a class action lawsuit because I know my girlfriend was tricked in making 2accounts And then she won and they didn’t pay her because she had two accounts. They are scammers.

Took away VIP status and forever to get…

• Took away VIP status and forever to get paid!I was a VIP player on Sunrise Slots Raging Bull Silver Oak Palace of Chance Posh Casino and Ruby Slots. Due to the fact that I started winning a lot and cashing out after spending THOUSANDS of dollars they took away my VIP status and took away all promotions from me.If you want to get paid good luck getting paid on time! They claim 7-10 business days to get approved and then 7-10 business days to get paid. That’s far from the truth. I made a withdrawal on October 19th and today is December 21st. Still don’t have my money. Don’t waste your time or your money. They were glad to take my money from me when I kept losing. My VIP host even calling me on the phone to offer me promotions. Then when I needed to talk to him after he was supposed to get me information for tax time I wasn’t “allowed” to speak to him. Every time I would get on and ask for him I was told I wasn’t allowed or that he “wasn’t available.” What a joke. All lies. I wish I could attach photos of my conversations with this site and the others. Stay far away from this site and all sister sites!

They suck daily bonus is a big joke 10…

• Do!!!! Not!!!!play!!!!!!!!!!!!!!!....dont be a victim !!!!!!!!!!!!!! Do not play this trash of a site !!!!! Its not worth it !!!! They suck daily bonus is a big joke 10 cents what the heck Im Gona do with 10 cents I play a dollars a spin and wins nothing there free spins are crock crap no big pay Ruby slots dont play dont be fooled!!!!! Horrible!!!!!!!!!!!!!!!!!!!!!!!!

Ruby slots If you have too much money too much time and way too much patience.

• My experience with Ruby Slots Casino has been nothing short of a nightmare. If youre considering playing here I urge you to think twice. Over the past month and a half Ive had to actively fight EVERY single day to redeem the money that is owed to me. Initially I was excited to win some money but that excitement quickly turned to dread when I attempted to withdraw my funds. I was instructed to resubmit my drivers license several times on one occasion being told the very next day that it was no longer needed. At one point I was asked to provide my birth certificate not as an option of proof of identity or citizenship but just that my actual birth certificate. Each day something new and each time I reached out to customer support hoping for some clarity or progress the agent I spoke with had no concrete information regarding my redemption status. Instead I was told things like The finance department deals with redeems and they aren’t around until Monday” and “You’ll need to come back in 48 hours when the appropriate team can check your documents.”They had me submit my Bitcoin address multiple times only to later inform me that Bitcoin withdrawals were not available. Two weeks into this process Ruby Slots canceled a smaller withdrawal I had initiated before this whole mess began and I was left with no choice but to restart that withdrawal process from scratch.I was instructed to send my bank information to an email address that was simply labeled “Casino.support” To which I recieved a reply that asked “Which casino is this for?” I can confidently say that Ruby slots has tarnished my perception of online gaming and I strongly advise against using Ruby Slots Casino. It feels less like a legitimate gaming establishment and more like an organization of unorganized thieves. The fact that they are still in business is frankly disgusting and will remain a blemish on the legitimacy of online gambling as a whole until they are completely expunged from the internet. I advise you and anyone you know that is interested in online gambling to stay as far away as possible from this casino. Im going to seriously reconsider depositing at any of the casinos associated with the Inclave name from now on and I advise you to do the same.

Scam Casino No Payouts

• I initially had high hopes for this casino group but I have nothing positive to say about Ruby Slots or any of its associated online casinos.I spent hundreds of dollars with Ruby Slots and eventually won a Grand Jackpot worth $2500. On November 7th I initiated a withdrawal to my Bitcoin wallet but have yet to receive the funds. I emailed support and got no response. I also emailed my VIP host Jack and again received no reply.I then turned to their 24/7 online chat support and finally managed to speak with someone. Since then I’ve contacted support three more times using the same method only to be met with excuses for why my withdrawal hasnt been processed. The latest excuse was that I’m not eligible to use Bitcoin for withdrawals. Another claim was that my bank doesn’t allow foreign wire transfers—this is entirely false. I contacted my bank and they confirmed that no wire transfer attempts were made.I’ve been repeatedly jumping through hoops to get the money I’m owed. Until I receive my winnings I will continue leaving negative reviews. Interestingly if you look up the address listed on the Ruby Slots website via Google Maps it points to an airport in Curaçao. This casino group is a scam. They have no intention of paying out winnings and they make the withdrawal process unnecessarily difficult for players.If my situation changes I will update this review. In the meantime stay away from Ruby Slots! Consider yourself warned.

One star too much for these scammers

• I wish there was a negative option. I shouldn’t even get them one star. I actually deposit the money on this platform and they’re continuing to say that I got some jackpot that needs to come off my winnings but I’ve had these winnings for over a year I don’t want $1000. I’ve been trying to withdraw it and they’ve said I tried to do the check and also they didn’t do the check anymore but the way they look on there now they do the check again then I tried to do the bitcoin oh they don’t do that either now they said the wire transfer so I did the wire transfer or they said my bank account didn’t have enough activity in it and went on and on then I just let it sit and wait wait wait wait wait. so then I tried to withdraw $688 that didn’t work out because I don’t have activity in my account so then I waited and waited and then I got it down to 188. I just try to withdraw it we did a week pending withdrawal through bitcoin because I have that option again now for some reason weird then they come back to tell me after I contact customer support. Ask him how much longer my withdrawal now they’re saying I have a bonus match deposit and I have to take away the bonus money which is $165. I did $188 withdraw what $10 get the hell out of here with that and it was no match bonus when I was trying to withdraw 688 or 900 or 1000 it’s just not enough activity in my bank account now I gotta take a bonus. Every excuse in the book not to pay you they don’t wanna give you a dollar they wanna take your money instantly but it takes them freaking I couldn’t even get it over a year 100 and I got my $1200 when he’s down to 188 and they still don’t want to give it to me this platform needs to be shut the hell down it is a scam their cheats and their POS’s!!!!!!

I wish there was a negative option

• I have tried reaching support because I redeemed my $30 free play as a new player and got up to $200 and it showed withdrawalable but now says $721 play through I’m not understanding because I’m not familiar with these gaming sites vs Luckyland Zula Chumba etc . I have verified multiple times with success but it continues saying I have missing documents I complete it with confirmation and it keeps making me do it even after “success”. I never heard back from support

I have tried reaching support because I…

• Second withdrawal has taken 7 days and still has not been approved. Seems to be a thing with the Inclave style casinos.

Second withdrawal has taken 7 days and…

• I cant get my withdrawal and nobody answers at support. Please be aware! This is a scam site.

I cant get my withdrawal and nobody…

• Refused to pay my winning of $300.

Refused to pay my winning of $300.

• They take 3 months to pay you your money. Not a reliable casino!!!!!

They take 3 months to pay you your…