BetMGM UK
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BetMGM UK Reviews 573 ā¢ Bad
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United Kingdom GB
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betmgm.co.uk Visit this website.
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CHIRAN 7 reviews
Jan 14, 2025 -
GB Country
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betmgm.co.uk Visit this website.
A Masterclass in Customer āCareā
- Truly a shining example of how not to handle customers. If you enjoy waiting endlessly for replies that solve absolutely nothing then look no furtherāthis is the service for you.The live chat feels like a game of hide-and-seek except the agents are perpetually hiding and when they do show up they seem to know less about the platform than the customers. Emails? Ah yes a delightful exercise in patience where youāll be treated to copy-paste responses that completely miss the point of your query.Honestly Iām in awe of how theyāve managed to make something as simple as āsupportā feel like a Herculean task. Bravo BetMGM UK. If this is the future of customer service Iād rather stay in the past.
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CK III 12 reviews
Jan 15, 2025 -
GB Country
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betmgm.co.uk Visit this website.
Nothing but aggravation since I joined
- Nothing but aggravation since I joined. Imagine my surprise when I found out theyre owned by the same mob who own betukWont take a bet. Nothing but copy and paste reasons why. Didnt even bother to tell me theyd closed my account. š¤”
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Mr Weaver 9 reviews
Jan 14, 2025 -
GB Country
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betmgm.co.uk Visit this website.
This site donāt request any info upā¦
- This site donāt request any info up front before you make a deposit ..instead they wait until you are loudly enough to want to withdraw your winnings and then the fun and games begin .At first I installed a virtual debit card but had trouble getting deposits through so then used my main bank card adm everything was fine or so I thought until I had a win and wanted it moved back to that bank card.Didnāt think it would be a problem as thatās a bank card in the Uk and it was where the deposit had come from.Now Iām being asked to verify the virtual card which I finally did today and now Iām being asked to prove ownership of that virtual card!Ive explained that I donāt use that card on this platform and being virtual itās going to prove troublesome to get all the info mgm are requesting!Just seems they donāt want to give the money back now and Iām going to contact some news outlets here to highlight what I feel is bordering on outright fraud?The chat bot system they want to use is useless and I have requested phone contact but they claim they rang and got no answer when I have my phone always by my side and no missed calls were registered and no voice message left .i just want my money back ..itās not a fortune but Iām not giving up
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james Clark 1 reviews
Jan 11, 2025 -
GB Country
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betmgm.co.uk Visit this website.
Dreadful experIence please avoid at allā¦
- Dreadful experIence please avoid at all costs to avoid essentially being robbed. Had a small win over Christmas nothing major a total of about Ā£80. Withdrew the winnings and thought no more of it. A week later and Iāve still received nothing so checked and they are withholding my funds pending verification of payment method. I uploaded a copy of my bank card and yet they still refuse to pay. Apparently what they want now is verification of a debit card for the same account that expired last year. Obviously I donāt have this so they are asking for things that simply donāt exist as an alternative. āCertificate of card ownershipā!! Literally stealing from customers!!!Oddly they donāt need any documentation from me if I want to putt more money in.
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Joe 7 reviews
Jan 7, 2025 -
GB Country
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betmgm.co.uk Visit this website.
Took Ā£230 from my account and closed it!
- I deposit with Paypal. Made 1 payment of Ā£30 with the Paypal account I use for business instead of one I use personally (in error). Bet won. They asked for proof of ID (been with them months) and blocked my access. Supplied it and they kept Ā£230 winnings and closed my account! They cited one of their rules in the small print regarding suspicious activity (who reads rule 113.05 subparagraph F or whatever when signing up?) cant use Paypal business accounts. I told them beforehand I made an error. If the bet had of lost would they have done this? Absolute zero customer service. Typical bookmaker - all they want is your cash. AVOID!!!!!
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Taner and karolina 42 reviews
Jan 9, 2025 -
GB Country
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betmgm.co.uk Visit this website.
Discusting site
- Discusting site. No fun. No wins. No money. All take no give. Been playing for years never won nothing worth talking about. Update. Betmgm also take away the free spins on the wheel.
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Ryan Holt 17 reviews
Jan 7, 2025 -
GB Country
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betmgm.co.uk Visit this website.
Guaranteed every single time you areā¦
- Guaranteed every single time you are being watched. What ever I spin I lose. Everyday. I spin the same free 1 spin nothing else granted definitely fixed to lose.
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ŠŠ½Š½Š° ŠŠøŃ Š°Š¹Š»Š¾Š²Š° 2 reviews
Dec 23, 2024 -
GB Country
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betmgm.co.uk Visit this website.
I didnāt receive my withdrawal for moreā¦
- I didnāt receive my withdrawal for more than a week after I verified my account. They take your deposit for a second but when you request a withdrawal they try to find a million reasons not to proceed it. I feel helpless and I still writing them emails and begging them to send my money before Christmas.
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Samantha 4 reviews
Dec 30, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Had a shocking time with these scumbagsā¦
- Had a shocking time with these scumbags people just find a betting shop somewhere at least u get none of the hassle with these idiots I wonder how many people they drive to suicide total morons use have blood on ur hands
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Dean Baker 6 reviews
Dec 31, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Pathetic company
- Pathetic company steal your money. I put in 40 pounds plus had 100 free spins and didnāt get one bonus. Borderline criminals avoid like the plague
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Keith 7 reviews
Dec 8, 2024 -
GB Country
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betmgm.co.uk Visit this website.
1 star is too much!
- 1 star is too much!! 0 out of 5 theyāre not a betting company they are just thieves if you win they will steal your money no ifs or buts or maybes request documents you supply them they ask for them again you supply again then they email you saying basically you didnāt supply what they requested and theyāre keeping your funds. Must be a wonderful business to win money when someone loses a bet and just keep it when they do win. Scumbags
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Matthew Thomson 2 reviews
Dec 27, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Let me set up an account and depositā¦
- Let me set up an account and deposit Ā£19 then wonāt let me sign back in so basically stole Ā£19 off me want this sorting!!
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Iain 2 reviews
Dec 21, 2024 -
GB Country
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betmgm.co.uk Visit this website.
AVOID AVOID AVOID
- AVOID AVOID AVOID HANDS DOWN THE WORST SLOTS ONLINE NEVER GET A FEATURE THE BONUSES ARE CRAP ONE OF WINS ON AMY SLOTS ARE 60p - Ā£6 max ABSOLUTELY THE WORST CASINO EVER LIKE OTHERS HAVE SAID STICK TO UK SLOTS
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Damien Otoole 2 reviews
Dec 20, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Robbing Bastards
- Robbing BastardsDont waste your money on these scumbags had over Ā£400 in my account tried to withdraw and the dirty scumbags closed the account They dont pay out so dont waste your time or money on this excuse of a bookmaker
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charms 3 reviews
Dec 7, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Score ends 34-5 classed as a lossā¦
- Score ends 34-5 classed as a loss ladies Irish vs spains in 7 rugby bet was 34.5 an over Spain scored in extra time as in 7s often does have photos of bet total joke site be ware you have been warned tried to contact them but in a bot loop after 10 minutes gave up and closed account
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Dwain Sabatelli 2 reviews
Dec 14, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Downloaded the app was playing wonā¦
- Downloaded the app was playing won around Ā£680 was in the bank no questions asked no issues. My lucky ass then won Ā£7000 after a simple account verification the money was in my account within 3 hours.
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Carl Higgins 99 reviews
Dec 17, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Been a customer for 9 months
- Been a customer for 9 months. Made two withdrawals last night and woke up to them wanting me to verify my account which I did. I was then told I couldnt withdraw to PayPal because my last deposit was made using my card and I couldnt withdraw to my card because it didnt support gambling transactions despite the fact I used the card to deposit on there twice. Ive now had to send in a bank statement from the said card so that they can bank wire me the money instead which Ive done and can take Upto 15 days to reach my account. Never heard so much tosh in my life from start to finish. The transaction team could have just withdrew to my PayPal which Ive used for withdrawals already this week. The only reason Ive given 3 stars is because of the agent who tried to help me resolve this and after coming on here I can see why theyre lowly rated. Wouldnt bother. If they never provided me with a solution it would have been escalated by myself to the correct governing body which I believe is gambling commission.
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Grant Stevenson 1 reviews
Dec 13, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Promotions are shocking casino spins are badā¦
- Promotions are shocking casino spins are terrible pay out can deposit over 200 and not get anything back then week after another 100 and still no bonuses or big wins. Jackpot king dosent exists as it does with william Hill gala foxy etc if you are in the UK stick to UK sites bet mgm is Las vegas and American owned kings of casino rob you of every penny you spend closes both accounts and never opening an account with them again stay well clear
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geoff reber 22 reviews
Dec 2, 2024 -
GB Country
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betmgm.co.uk Visit this website.
Do not use
- Do not use. Happy to take money off you. Completely different matter when you try and withdraw funds. Have been onto chat support supplied numerous documents and still cannot withdraw funds. Easy to add money to account impossible to take money out.
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John 25 reviews
Dec 2, 2024 -
GB Country
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betmgm.co.uk Visit this website.
I would give zero stars if I could
- I would give zero stars if I could. Deposited Ā£10. Won my first bet. They obviously didnt like this and requested account verification before they would veen let me log on. I wasnt even requesting a withdrawl. I sent them everything requested (Driving licence and bank statement) but was then asked for more - to contact my bank and get them to write a letter indicating the card I used to deposit was mine. Never had this before EVER with any bookmaker. Dont bother here. Plenty of other options that dont require you to jump through so many hoops. Bunch of theives. My fault in a way - look at their ratings here.
BetMGM UK is a premium online betting and gaming brand, brought to you by MGM Resorts International, a global leader in entertainment. At BetMGM UK we bring you the new golden era in betting and gaming entertainment with golden promotions on your favourite sports events, competitive odds, new and exclusive casino games, our supersized jackpot, attractive rewards and bonuses plus, so much more.
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FAQ
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