They are so slow as all get up

• They are so slow as all get up. Dont do it. If you see something say something. Well Im telling you dont do it

It hasnt been but a few days since I…

• It hasnt been but a few days since I won and made a verification deposit so hopefully everyone is wrong about the time it takes to withdraw.

Over 60 days to get withdrawal

• Over 60 days to get withdrawal. Vip is non existent.

The worst casino that Ive ever dealt with

• This is the worst casino Ive ever dealt with. Restrictions upon restrictions. Ive never worked so hard and waited so long to get money from a casino in my life these guys are a joke zero stars!!!! Definitely not counting on getting my money from these guys🖕🏼

They steal your winnings during withdraw

• So I had requested a $100 withdraw and was waiting for it to go through. When next I looked I noticed that the $100 withdraw request showed it had been canceled and a $80 withdraw and a $20 withdraw was in its place. Upon checking my account the $20 was pending but nothing showing on my side for the $80. I contacted customer support they told me I had used a free chip before which justified their recovering 80% of my winnings. DO NOT USE.

Should be 0 stars

• Should be 0 stars! I would like to know how many people have actually been paid out. They have an excuse for everything. I was told “ unfortunately you weren’t aware of the rules”. Well I guess not since you keep changing them! Do not waste your time and money here!

Would have rated it NO stars but that…

• Would have rated it NO stars but that wasnt an option. Scammed me out of my winnings by deducting the playthrough balance during the middle of playing a game. When I reached out to support about what happened all she could tell me was that was thats just how it works. Then asked if there was anything else she could help me with. I said yes. Wheres the rest of my winnings after you deducted the $738.88 playthrough amount out of my original amount of winnings. They stole $245 from me plus their playthrough requirements. BAD CUSTOMER EXPERIENCE. BAD CUSTOMER SERVICE. BAD ALL THE WAY AROUND. DO NOT PLAY ON THIS WEBSITE YOU WILL GET SCAMMED. An worst part about it is they dont care to do anything to make it right with you.

Site is a complete SCAM

• Had 90k worth of withdraws pending and they tell me oh sorry you used a code that the max withdraw limit is 500 dollars. Complete scam of a Casino. ALL online reviews and warning about this Casino are 100 percent true. DO NOT PLAY THERE.

I won 2800 dollars they told me I…

• I won 2800 dollars they told me I cannot withdraw as I am in South Africa and I mist open a crypto wallet total scam

Account was blocked without any…

• Account was blocked without any explanation. 3 times contacted support but they just turned off the chat. I had an amount in my balance. Beware! Dont register at this casino!

Please stay away from this casino

• Please stay away from this casino. They will give you the run around and never pay you your money. The customer service is horrible.

Coolcat has blocked every method for…

• Coolcat has blocked every method for withdraw! No checks no crypto no wire if you have a joint checking. I opened up and individual checking as instructed for a wire and they are still coming up with excuses not to payout! DO NOT PLAY AT THIS SITEAs a last resort i have had success issuing a fraud alert through my credit card and having my buy ins reversed!

superman for ywars

• Welll I have been a super fan for 6 years at least. The main reason is that I think I have only been able to deposit 1 time never won big! But it is the only site with fun games no adds with practice play. Im disabled live on 900 a month. Thanks for letting us try new games and old one in a while free codes and spins. Not everyone can work. LOVE YOUR PRACTICE PLAY!!! when I get rich on Lotto I will deposite promise.

This casino is horrible

• This casino is horrible. I wouldnt recommend anyone play here.

Rip off

• They are a big rip off they owe me 2400.00 they also kept making excuses about how to send me my money I still have not got it......

They are crooks

• They are crooks. Do not let them tell you they need your bank statement. All they need is wire info. They will have you jumping through hoops forever. Try lucky Creek casino .

Cool Cat-Fix it!

• Ive been using Cool Cat for many years. I requested a withdraw on Dec. 16th. Since then Ive been dealing with trying to get my docs approved. They keep telling me that my address doesnt match. I told them right because I moved over 1.5yrs ago. Its almost a month and Im still dealing with this address change so that I can get my payout. I dont understand why CoolCat you all cant figure out that I need you all to update my address in your system. Im not sending docs based on the address you have in your system its based I where I live now. Their website indicates theyre just a call or chat away. Well there is NO PHONE NUMBER the chat people confirmed that. Also if your chat people are helping people please make sure theyre looking at the persons information and/or what they said they submitted. Stop giving people the impression that youre actually looking at anyones issues. Sam Adams is apparently my host. Sam youre not doing a good job right now. Frederick Jones never emailed like they said they would Victor was going to be handling my case moving forward but they werent available after I resent the docs I was asked to resend again and there was David Marino. He did okay but said exactly what everyone else said. I resent all my documents in one email altogether again. David said I could reach out tomorrow since it generally takes 24hrs to process. Even though I submitted the forms almost over a month ago! Im loyal to a fault until Im not and when Im not Ill do whatever it takes to get the word out that a company is not worthy.

What a scam

• What a scam. They give you what is supposed to be free spins you get through the play through and try to cash out but you have to deposit money in order to cash out. Classic scam. Dont waste your time.

This casino does not pay out

• This casino does not pay out. They claim that playing in tournaments and depositing my own money mixed with their free bonuses is mixing money and therefore not payable. Dont fall for it. Cool cat casino is not one you want to play.

It’s been awhile since I tried to cash…

• It’s been awhile since I tried to cash out on 10/9/24 $2000 and also $100 on 11/19/24 and it said it was approved by the manager on both transactions and never got my withdrawals even after giving them all my documents which was verified. Told I couldn’t get a check. So gave them bank information for wire transfer and was told I couldn’t do it if it’s a joint account. Open a separate account and still I over 3 months. NOTHING ABSOLUTELY NOTHING. Now it doesn’t even show in my history This is really a scam casino and it’s sad because I been playing with them for awhile and deposited and lost thousands of dollars and when I try to cash out NOTHING ABSOLUTELY NOTHING. I wish we could sue these people.