Scum of the earth

• Scum of the earth. Withholding three thousand pounds and not one email responded to. Philip Gelvan should be ashamed. Disgusting way to do business. Every time I use chat facility I am told nobody is available. Funny that eh??? Criminals.

They hate you winning

• They hate you winning. Throw bonuses at you daily of up to 60%. You use them and win then they email you to say you no longer are allowed to use bonuses BUT you can still use the casino. It has taken up to 4 days to get my winnings verified from them before which is a laughably long time. They on occasion deny you access to your account to review it when you have been winning. After such an occasion was when they informed me I no longer am entitled to any bonuses and banned from opening any new accounts across there network. I emailed them asking why I was very polite and tried to start a dialogue. The reply was its at there discretion and no further elaboration. If I had been losing I doubt there would be an issue at all. Self Excluded myself from the network for the maximum I could of 5 years. You wont get another penny from me. I want a fair experience.

avoid

• avoid you will never see your money again

They let you deposit no issues

• They let you deposit no issues. You win they close your account and ban you. It is downright fraud. How do they keep getting away with it. They have done it to thousands of people. Check out all the reviews for their casinos online. Imagine running a casino company where you accept deposits but don’t pay winnings. It’s a complete fraudulent company.

They will steal your money

• This joke of a company do not pay their players I deposited 800 with these and when I went to cash out just 100 pounds of my own money back they asked for my bank statement gave them all the details and still waiting for it which won’t come I’m not the only one 99 percent of the review are bad about white hat gaming they need to be shut down how they can get away with stealing is unbelievable how are they allowed to operate? Avoid like the plague Still nothing in the bank 11 days later….

Disgusting

• Disgusting. I won £4409 and they have confiscated my winnings for no apparent reason!!!!!!!!!! Disgusting dishonest people!!! They sent me email saying your deposit of £200 is coming back but you won’t get your winnings! What a fraud of a company and all its sites!!!!!!

I want to warn everyone about using…

• I want to warn everyone about using this casino. I’ve been waiting 6 days for my withdrawal and I still haven’t received my money. Customer support can’t provide any specific information and every conversation ends with the same response - “Your withdrawal is processing.”I am shocked by the lack of professionalism and transparency. Reading other reviews on Trustpilot I see that I’m not the only one facing this issue. This casino seems untrustworthy and unprofessional.If you don’t want to lose your money and your nerves I advise you to stay away from this place. There are better and more trustworthy online casinos that respect their players and pay out winnings on time

Paid me over $10000 with ok…

• Paid me over $10000 with ok verification speed

Maltese Jokers

• Exotic Maltese conmen are invariably just as effective as eastern European ones...no matter how desperate you are...avoid these charlatans at all costs

The reason for the account block is complete absurdity: how could I play poorly?

• Good day or not! I want to share a review of several casinos - 21Casino and Reloadcasino. Initially I played at both 21Casino and Reloadcasino at first everything was fine I even became a VIP client. BUT!!!!As soon as they had the opportunity to withdraw a quarter of a million euros... Seems like a casino with a good reputation but when it comes to large sums: THEY IMMEDIATELY BLOCK THE ACCOUNT CLAIMING YOU PLAY POORLY! ME PLAYING POORLY OVER THE COURSE OF A YEAR? ARE YOU SERIOUS? They are both part of the White Hat Gaming group they banned me in the entire group at once - they didnt let me withdraw my winnings citing some verification and then simply stopped responding to my messages.Of course I wrote to support was ready to provide all my documents bank statement anything if only they would respond to any of my messages. They tormented me for about three months and OH GOD they responded asked for a statement of funds availability which I promptly provided.And what do you think happened next? THESE FOOLS JUST CONTINUED TO IGNORE. And then on March 15 they sent a message saying THAT YOU PLAY POORLY AND WE WILL BLOCK YOU. And where is my money? They even took my deposits which make up a large part of the confiscated amount although I never refused to verify and provided them with everything they asked for. Return my funds otherwise I will talk about this to everyone until the whole world knows about your greed!Its not even a casino! Its just a den of scammers! Therefore avoid the White Hat Gaming brand - they are scammers they will take all your money and claim that it is your fault!

This criminals should be…

• This criminals should be prosecuted.this company is the biggest scamming con artists in the UK.Every single site owned by those rats is full of rigged games and only what they do is stealing from people under protection of the gambling commission.i highly recommend to avoid those worthless scumbags which are full of sh#t and without any dignity.sites Playgrand21 casinoCasilando are the worst.Gambling commission is protecting them instead of stoping their leaching on players.stay away from them for your best interest.

Grand IVY casino part of white hat…

• Grand IVY casino part of white hat gaming.Joined on the 27.01.2023 deposited ££1500 and managed to win £39000.Requested withdrawals of £39000 on the same day and still not recieved.Recieved a email for documents which were sent promptly. Just being told to wait as accounts in review. Been waiting near a month for my winnings.March 12th and still not recieved withdrawal been told account review and can take up to 8 weeks.Update March 18th and still waiting for Grand ivy casino to process withdrawal being told the department is reviewing account. UnbelievableUpdate recieved email advising they are closing my account and confiscated winnings returning initial deposit. No specific reason given just reffered to clause 13 of T&Cs. I have not breached any of the terms abd will start court proceedings.Been waiting 2 months to have my winnings confiscated and no specific reason given. Just replying with there T&Cs which i have checked and cant have breached.Have instructed solicitor to start legal action.

STEER WELL CLEAR

• STEER WELL CLEAR Played on their jackpot village site and withdrew £40 a week ago and still not received. Emailed over 30 times plus live chat. Worst company EVER. Try Quinnbet try are great 👌 and a few hours payout. UPDATE: I have just emailed BBC Watchdog to get involved and emailed these scammers of my actions 😡😊 UPDATE: I did get my £40 after 11 days of waiting.

DO NOT SIGN UP TO ANY WHITE HAT CASINOS!!!

• Story so far ..... Account has been locked out for 4 days now due to a standard account review and they cant (or wont) tell me how long the account will be locked for. All sites belonging to White Hat that we have are locked so cant play anywhere! Was using slots to pass time while recovering from an operation (dont do TV) took advantage of one of the hundreds of bonus offers they send via email and play minimum bets on slots to try and wager the bonus. Locked out suddenly bonus offers stopped customer service cant help or give information. Absolutely disgusting behaviour from a business treating customers in this way. Will be closing all accounts once the email is finally received will update this review when we find out the reason and explanation. Will be updating reviews on all sites possible with this information - DO NOT SIGN UP TO ANY WHITE HAT CASINOS!!!!!!!!!!!!!!!!

Bassic theives

• Closed account for no reason will not paying and keeping my stake...clear theft

This is a site that spams your inbox…

• This is a site that spams your inbox with bonus offers but if you use them and win they ban you! I got banned for a month without explanation then they sent an email saying it was an incorrect action on their part. Ok I’ll except that apology then two days later they sent another email stating they are banning me from any promo’s. Just closed all accounts. They don’t like winners and the withdrawal times are awful.

Do not trust this company and any of…

• Do not trust this company and any of its subsequent casino websites. If you win you ae instantly blocked from all sites and unable to register to any further sites. Withdrawal times are poor and heard others have had similar experiences. AVOID AVOID AVOID

Disgusting company I have been playing…

• Disgusting company I have been playing for some months on it and they decided to a wealth check which I have had on video slots and leovegas and no problem but with these fu ck ers they have deceived to block all my accounts and then put me on gamstop for 5 years I will be taking this matter to gambling commission as you are not allowed to do that as you can of course put people on break but your not allowed to put them on gamstop for 5 years. It’s fine with me as you losing yourself a lot of money and that why people and streams are all switching to crypto sites as they can’t be assed with the pathetic rules we have in England anymore.

Withdrew funds and I was told my bank…

• Withdrew funds and I was told my bank wouldn’t accept the transfer so had to give my bank statement with all banking details was told that I’d be contacted within 48hrs of doing so…here I am 120hours later and still I’m being told to be patient as there’s a backlog?! If only the accounts team would even email or acknowledge my concerns then I wouldn’t be as upset about it or writing a review… when they get in touch with me I’ll update my post. As for now I don’t think much of the white hat gaming platform

Scammed by White Hat owned casino

• On my second deposit I deposited $100 with no bonus and won $2800. When I cashed out they decided to confiscate my winnings and claimed that I wasnt allowed to be higher than $5 per spin because of the bonus conditions. (But I wasnt under a bonus). Playzee (owned by White Hat) is a scam! Avoid at all costs and play at reputable casino.