Illegal Banking Transactions

• The card processor they used scammed by bank account by repeatedly processing the same amount numerous times a minute apart. When I contacted them their response was a lack of response. I have filed a dispute with my bank and the Federal Trade Commission for illegal business practices. STAY AWAY FROM THIS CASINO. BAD NEWS!

I have been trying to with draw my…

• I have been trying to with draw my funds for a good two months now Everytime j message the customer service rep with be like your escalation was made please GJ e it 24-72 hours this is like the 3000880 hours now and still nothing. Not only that my withdraw method I did show UP IN LESS THE 2HRS ITHIS IS A SCAM DONT WASTE YOUR TIME or you money people

Same as everyone else

• Same as everyone else - they are operating illegally. Class action anyone? I have already found multiple attorneys interested.

Same problem as everyone else

• Same problem as everyone else. I second the class action.

You cant withdraw your money.

• I cant finish the KYC. I contact with the customer support and they said its take several days. Naturally its fake.Another I won 100 $ but I couldnt withdraw because I used free chips 2 times. In my account I had 114$ withdrawable money but the customer service said its not withdrawable 😂

I requested a payout on September 28th…

• I requested a payout on September 28th and it was approved but I still haven’t received it and every time I contact support they give me the run around.

Will my money ever be sent?

• I won money back in the beginning of November. I messed up and didnt have all documents in so I get that. But I got all the documents asked in on November 14th and was approved on November 25th now Im trying to be patient I was told 7 to 10 business days after approval it would be sent out well Monday the 9th will be 10 business days. So Im hoping this is going to happen cuz the time frame is a bit ridiculous . Ill update after the 9th .

This is absolutely the worst casino on…

• This is absolutely the worst casino on the Internet. They will not pay you and Im wondering why they are even allowed to exist. There must be a way to sue them and get them shut down. If they are allowed to operate in America they should be made to follow the rules.

Lengthy cash out speed!

• Good bonuses with great payouts. Prompt customer service and great games to choose from. Only dislike I have is the time length on the withdrawals. It takes only minutes to deposit and instantly your balance is available to play but it takes 7-10 business days to review a withdraw request and 7-10 MORE business days to confirm/approve(or)deny/process the request. So I give the casino an overall 4/5 stars.

I placed a BTC withdrawal on October…

• Nov 824I placed a BTC withdrawal on October 9th it got approved on October 21st and now I am getting the run around of slow payment processing. I withdrew this month from 2 other Inclave Casinos (Ruby Slots/Captain Jack) using Coindraw LTC option and was paid out in 5 days. Latest email reply...Hope all is well todayOur apologies for any inconvenience caused. I will escalate your case in hopes to get things moving along on this payment.As soon as we get any updates we will let you know right away.Best RegardsAllisonUpdate Nov 9/24Sent a email with screen shots of a couple of the other complaints and said maybe a class action was in order. My withdrawal was in my BTC wallet within an hr with no fees taken.

Not only do they set you up for failure…

• Not only do they set you up for failure by offering multiple free chips in a row but I won $100 in one of the free tournaments and when I went to do a bitcoin withdrawal it was approved and I waited several days before contacting customer service again. After a long wait they came back and said because I used multiple free chips in a row they are unable to process my withdrawal and proceeded to take my $100 and told me I needed to make another deposit before I could withdraw anything. I’ve made multiple deposits in the past so this is beyond stupid and they purposely set you up so they don’t have to pay out. 🖕🏼

Biggest scam/crooks

• This is the worst Casino out there. They’re the biggest scam and crooks I tried to withdraw my $3000 and they never ever paid me out. Everything they requested I provided and they kept giving me the runaround by finding any BS excuses. One customer service doesn’t look better than another stay away from the side. It’s a waste of time and it’s the worst ever. I have filed a complaint with the game commission and my attorney is also involved in this matter.

Yes didnt get my winnings but they do…

• Yes didnt get my winnings but they do get deposits worst casino online slots all documents complete..

Sunrise slots desaparece el dinero

• After several hours I won $583 and continued playing and my money quickly disappeared. I have sent several messages to customer service but no response. There is no way to contact them. Luego de varias horas gané $583 y continue jugando y rapidamente desaparecio mi dinero. Le he enviado varios mensajes a costumer service pero ninguna respuesta. No hay forma de contactar con ellos.

I really like this casino site

• I really like this casino site. They’re very professional. My payout did take a couple months but it was worth it! They answered all my emails and concerns and I did send a lot. I was super skeptical and really didn’t expect anything. I highly recommend them.

Site plays on peoples gambling issues…

• Site plays on peoples gambling issues can win big as long as a coupon or deposit match are used. Binding you to their withdrawal rules and subsequent complete removal of large portions of your balance when seen fit. Good luck even winning anything and the odds are even better at winning the lotto then ever seeing your attempted withdrawal

Garbage people who work here but thats…

• Garbage people who work here but thats because their owners are low life worthless scum. Ive been getting the run around for 2 months over $100 payout. Bitstarz is number 1 in my book Ive won $2000 and had it in my acct within an hour with bitstarz. One day sunrise and all of their employees and business partners will get exactly what they deserve a worthless miserable life with nothing and nobody.

DONT PLAY

• DONT PLAY THEY DONT PAY!!!!!!!!! original email from them:Hi SlavekHope all is well todayYour request was approved Dec 20th. After a withdrawal is approved we send the funds in approximately 7-10 business days to our third-party vendor. Once the funds have been sent to our payment service provider the delivery time may vary according to our payment service provider’s limitations.As soon as we get any updates we will let you know right away.

This website has been getting away with…

• This website has been getting away with robbing people for years. They only pay out a small percentage of all cashouts and use payment processors as their excuse for not paying you. Dont fall victim to these scammers! Do not play on this website as they will most likely rob you too as they did most others!

I won $300 on the 8th of September it…

• I won $300 on the 8th of September it was approved on the 17th here it is going on the 3rd of October nothing still.. they said 7 - 10 business days for approval and another 7-10 business days for them to send it out and if I didnt have it by the 2nd to get in touch with them and did that and they said whenever they get the approval Ill be the 1st to know like yall rude for all the wrong reasons LET US PLAY WITH YOUR MONEY AND SEE HOW HAPPY YALL ARE. THEY WILL NEVER GET A DIME OUT OF ME AGAIN UNLESS I GET MY MONEY WITHIN THE NEXT HOUR AND ITS ALREADY 6P...